FAQ

Ordering

How do I place an order? Browse our shop, add items to your cart, and check out online, or message us directly on WhatsApp to place your order.

Do you accept Cash on Delivery? Yes, Cash on Delivery is available across Pakistan, along with direct bank transfer.

Shipping

How long does delivery take? Orders are typically dispatched within 1-3 business days and delivered within 3-7 business days depending on your city.

Do you ship nationwide? Yes, we ship to all major cities and towns across Pakistan.

Products

Are your candles handmade? Yes, every candle, wax melt, and fragrance piece is handmade in small batches.

Can I request a custom scent or design? Yes, message us on WhatsApp for custom orders, bulk orders, and event favors like weddings, baby showers, and birthdays.

Returns

What if my order arrives damaged? Contact us within 48 hours of delivery with photos of the item and packaging, and we’ll make it right.